Gsolutionz Professional Services
Allow your organization to be free to do what it does best with Gsolutionz Professional Services. Our consultants will work with you to find the right product and the right service to support the unique needs of your business. With our One Call Contact Center available to you 24/7, we’ll handle all of your unified communications needs so you don’t have to.
Complimentary Consulting Services
Looking for expert advice on your communication needs? Look no further than our complimentary communications consulting services! Our team of experts can help you identify the right communication solutions for your business and provide you with customized advice to help you succeed.
White Glove Communications Services
Our White Glove Professional Services for Legacy and Hosted phone systems can help your business manage your communication infrastructure with ease. Our team of experts can help you with everything from installation to maintenance and support. Enjoy a stress-free communication experience with Gsolutionz!
One Call at a glance
A wealth of expertise with over 150 years of collective experience shared among our team of expert consultants.
3891
Support tickets completed in 2022
2094
Support tickets resolved on the same business day
91%
Of Add / Move / Change tickets resolved on first call
Gsolutionz Professional Services
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GPS On-Premise
24 X 7 X 365 Professional Services
Priority Scheduling
Next Business Day Hardware Replacement
Patches & Bug Fixes
Open Trouble Tickets with Service Provider
Coordinate New Service Requests with Service Providers
Unlimited U.S. Based Technical Support (Moves, Adds, Changes) Software Upgrades Access
Annual Performance & Technology Review
Business Continuity Planning
Access to On Demand Training
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GPS Cloud
Standard Professional Services included
Scalable Managed Voice Services that complement your existing Professional Services
Consolidate your resources and remove third-party vendors with our Managed Voice Services offering
Fully hosted and customizable VOIP platform suited for all markets
No more dealing with the titan carriers of the telephone industry – all domestic phone charges included!
Elevate your business with Full-Scale Integration on Mobile & Desktop platforms
Ditch the copper wires of yesterday & never worry about hardware again!
Be available from anywhere at any time
Adaptive & Agile Solutions designed for the workplace of today
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GPS Contact Center
Standard Professional Services in addition to Managed Voice Services
Add full-featured, multichannel Contact Center to your Managed Voice Services
Multiple Client Instances allows for easy mobility
Monitor your team in real-time with an Executive suite of software tools
Detailed Historical Reporting and call Management Capabilities help you get the most out of your Contact Center
Our Adaptive solution can overlay onto ANY phone system!
Skill-based Intelligent routing with Full Scale CRM & WFM Integration
Omni-Channel Contact Center with Voice, Chat, Email & More
Inbound/Outbound Dialing with ACD and Advanced Outreach Campaigns