Modular Messaging is a powerful IP- and standards-based voice and fax messaging
platform designed for single- or multi-site global enterprises.
It offers exceptional scalability and a superior feature
package of call answering and voice messaging capabilities. Messages are
accessible any time, anywhere from a wide array of access devices including
telephones, fax machines, or PC graphical user interfaces.
Messaging is all about giving you more flexibility and choice in the selection
of the best messaging productivity tools to improve customer satisfaction, lower
costs and drive revenue for your enterprise or organization. Not all businesses
and organizations are alike, nor should messaging systems provide limitations in
how you want to manage messages within your enterprise.
With Modular Messaging, customers can add new IP-based
messaging capabilities while preserving current messaging infrastructure and
capital investments. It combines the power of Avaya messaging systems into a
single, highly scalable platform that seamlessly integrates with existing Avaya
Octel® 250/350, Octel 200/300 and Intuity® AUDIX® systems without any changes to
current voice and data infrastructures.
Modular Messaging is available in two releases. Modular
Messaging release 3.0 supports either the Avaya message store or the Microsoft
Exchange server as a unified message store. It features the Aria®, Serenade® and
AUDIX-based Telephone User Interfaces (TUIs), all in a single system. Modular
Messaging is available to new customers as a full turnkey solution with the new
Avaya S3500 Message Application and Message Storage Servers. Customers using the
Microsoft Exchange message store also have the option of a software-only
solution that utilizes their own server of choice.
Modular Messaging release 1.1 will continue to support the
IBM Lotus Domino server as a unified message store. It features an Aria-based
TUI, and is available as a software-only solution so that customers can utilize
their own server of choice.
Capacities for use with the Avaya Message Storage Server
range from four to 144 ports and up to 20,000 mailboxes and 15,000 hours of
storage. Capacities for Microsoft Exchange or IBM Lotus Domino message storage
servers range from four to 240 ports.