What we do
Choosing the right solution comes with a lot of decisions. Cloud or on-premises? Just phones or unified communications? Desktop or mobile? Best integrated system or best point solutions? Managed service or in-house team? We’ll guide you through it.
Even the best systems fail at some point. Hardware crashes, power outages, carrier issues. Do you have a plan to keep your phones and messaging working when disaster strikes? We do, and it’s easier and more economical than you’d think.
Video, online presentations, and screen sharing are becoming critical to selling and supporting our customers. There are lots of good choices out there, from free consumer services to enterprise-class solutions. We’ll help you determine which will work for you.
If you’d rather focus your resources on your business and not your infrastructure, we can help. Our managed service plans can cover everything from training and to maintenance and upgrades. We manage the system; you manage your business.
Managing a contact center is about more than just phones. You need the right software for your agents, integration with voice/email/chat, interactive voice response, skills-based routing, call recording, analytics, and more. Lean on us for the right options for your team.
Phone numbers and connectivity are business requirements. But do you want to manage them and the underlying vendors yourself? You shouldn’t. Leave it to us to find the right products, services, and partners for your needs and then let us manage them to success.
Exceptional customer experience
Great service is what people will remember about your business. How easy you are to reach, how quickly you direct a prospect or customer to the right person, how efficiently you solve problems. The right communications and collaboration solutions make all the difference. We’ll help you find the right mix of products and services to get it right for your customers, today and tomorrow.
more engaged team
Your workforce likely spans different locations and time zones. And mobility compounds the complexity of being everywhere at once. We can give you the right tools to deliver seamless communication and collaboration no matter where your staff makes their office.
Better financial results
Our mission is to drive better top and bottom line results for our clients by making sure they have the right communication and collaboration tools to grow their businesses profitably. By tailoring solutions to each customer’s unique needs, we can drive out cost and inefficiency and free resources to focus on the metrics that matter most: customer satisfaction and financial success.
What our customers say
My company recently went through a cutover to a new VoIp system with Gsolutionz. The project required lots of planning and coordination with our team, the remote datacenter, and the isps. The staff was a huge help in getting this project on track. They were responsive, organized and dogmatically committed to solving all of the random issues and problems that came up.IT Director
We recently purchased our second phone system and GPS support contract from Gsolutionz. The team was knowledgeable, accessible, and patient as they helped us determine the best solution for our current needs. They were attentive, respectful of our time, and happy to answer our questions. Every time we interact with Gsolutionz, we get a strong sense that our company is a valued customer.Executive Director